Pro-specific issues. For widget, form, and email problems see Free troubleshooting.
License and activation
| Issue | Fix |
|---|
| Pro tabs missing | Activate license at WP Travel Kit → Licenses |
| Settings show PRO locks | Valid license required; check expiry |
| Deactivated after domain change | Deactivate and reactivate key |
| Outbound HTTP blocked | Host firewall blocking wptravelkit.com |
Trip Builder
| Issue | Fix |
|---|
| Blank builder | License; JS conflict; clear cache |
| Steps not saving | Click Save in Trip Builder tab |
| Custom field not showing | Check conditional logic field key |
| FAB still visible | Should hide on builder page only |
Follow-ups
| Issue | Fix |
|---|
| No visitor emails | Enable follow-ups; check wp_mail |
| Only instant, no delayed | Lead Booked/Closed; unsubscribed; delay days = 0 behavior |
| Wrong tokens | Use {name}, {email}, {trip_title}, {site_name} |
CRM sync
| Issue | Fix |
|---|
| Test fails | Provider credentials; API scopes |
| FluentCRM missing | Install FluentCRM plugin |
| Contacts not appearing | Wait for queue; check CRM spam/duplicates |
Exit-intent
| Issue | Fix |
|---|
| Not on blog pages | By design — trip singles only |
| Never fires on mobile | Increase timer seconds; mouse exit is desktop only |
| Reappears every visit | Clear cookies; dismiss sets 24h cookie |
Conversion tracking
| Issue | Fix |
|---|
| Not marking Booked | Email mismatch; WPTE payment hook |
| Fallback events only | No payment match; status unchanged |
| Disable fallback | Set buffer days to 0 |
Analytics
| Issue | Fix |
|---|
| Tab missing | License |
| Low conversion rate | Normal early on; verify booking emails match inquiries |
reCAPTCHA
| Issue | Fix |
|---|
| Option missing | Pro license |
| Fails after license lapse | Renew license or switch to hCaptcha |
Action Scheduler / cron
Pro uses Action Scheduler for follow-ups, CRM, conversion scan, license check. If WP-Cron is disabled:
- Ensure server cron calls
wp-cron.php or Action Scheduler runs.
- Check Tools → Scheduled Actions (if WooCommerce/AS UI present) for failed
inquiryflow_pro_* hooks.
