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Trip Reviews

[trip_rating_summary] Shortcode

Updated July 31, 2026 6 min read

Pro settings appear in WP Travel Kit → InquiryFlow → Settings (left nav sections) plus Trip Builder configuration under the Trip Builder tab. Free settings are in Free settings reference.

Automated follow-ups

SettingKeyDefault
Enable automated follow-upsfollowup_enabledOn
Send an instant thank-you replyfollowup_instant_enabledOn
Instant subjectfollowup_instant_subject(empty = default copy)
Instant bodyfollowup_instant_body(empty = default copy)
Send a delayed follow-upfollowup_delayed_enabledOn
Delay (days)followup_delay_days1 (0–90)
Delayed subjectfollowup_delayed_subject(empty)
Delayed bodyfollowup_delayed_body(empty)

CRM sync

SettingKeyDefault
Push every lead to a CRMcrm_enabledOff
CRM providercrm_providerfluentcrm
Provider credentialscrm_providersPer-provider blob
Tags (comma-separated)crm_tagsinquiryflow
Sync phone numbercrm_sync_phoneOn

See CRM sync for per-provider credential fields.

Exit-intent popup

SettingKeyDefault
Enable exit-intent popup on trip pagesexit_intent_enabledOn
Fallback time trigger (seconds)exit_intent_delay_seconds45 (0–600)
Banner imageexit_intent_banner_id(none)
Eyebrow headingexit_intent_eyebrow(empty)
Main headingexit_intent_heading(empty)
Short CTA contentexit_intent_message(empty)
CTA button labelexit_intent_cta(empty)
CTA button actionexit_intent_cta_actioninquiry_modal or trip_builder_url
Trip Builder page URLexit_intent_cta_urlWhen action is Trip Builder URL
Assurance textexit_intent_assurance(empty)
“Maybe later” link labelexit_intent_maybe_later(empty)

Conversion tracking

SettingKeyDefault
Departure-date fallback buffer (days)conversion_buffer_days7 (0–180; 0 disables fallback scan)

reCAPTCHA (Spam & Security section)

SettingKeyDefault
Captcha providercaptcha_providerSet to recaptcha
reCAPTCHA site keyrecaptcha_site_key(empty)
reCAPTCHA secret keyrecaptcha_secretStored securely

Trip Builder

SettingKeyNotes
Trip Builder definitiontrip_builderSteps, fields, branding (JSON array)
Trip Builder pagetrip_builder_page_idWordPress page ID

Configured primarily in InquiryFlow → Trip Builder tab UI.