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Trip Reviews

[trip_rating_summary] Shortcode

Updated July 31, 2026 6 min read

The exit-intent popup appears when a visitor is about to leave a WP Travel Engine trip page. It shows a banner, headline, and CTA to open the inquiry modal or go to your Trip Builder page.

Step-by-step guide

Enable exit-intent

  1. Go WP Travel Kit → InquiryFlow → Settings.
  2. Click Exit-intent popup in the left nav.
  3. Toggle Enable exit-intent popup on trip pages on.

Configure content

  1. Banner image — upload optional hero/banner art.
  2. Eyebrow heading — small line above main title.
  3. Main heading — primary headline.
  4. Short CTA content — supporting sentence.
  5. CTA button label — e.g. Plan my trip.
  6. Assurance text — trust line below CTA.
  7. “Maybe later” link label — dismisses popup.

CTA action

Choose CTA button action:

ActionBehavior
Inquiry modalOpens the floating inquiry form
Trip Builder URLNavigates to URL you specify

If using Trip Builder URL, enter Trip Builder page URL (your page with [inquiryflow_trip_builder]).

Timing

Fallback time trigger (seconds) — also show popup after this many seconds on page (default 45). Set 0 to disable timer-only trigger on touch devices.

Desktop: mouse leaving toward browser chrome or timer.
Mobile: timer only (no mouse exit).

Dismiss behavior

Clicking “Maybe later” sets a cookie for 24 hours so the pop-up does not repeat immediately.

Tips

  • Use exit-intent only on high-intent trip pages — it is trip-singular only by default.
  • Match banner imagery to the destination for relevance.
  • Point power users to Trip Builder for richer qualification.

Common mistakes

  • Expecting popup on blog posts — default is trip post type only.
  • Timer set to 0 on mobile — popup may never show without desktop mouse-out.
  • Broken Trip Builder URL — test the CTA link in a private window.

Troubleshooting

IssueFix
Never showsTrip page only; check enabled setting; clear inquiryflow_exit_dismissed cookie
Shows too oftenNormal first visit; dismiss sets 24h cookie
CTA does nothingInquiry modal action needs FAB scripts loaded; URL action needs valid URL
Conflicts with other popupsDisable overlapping plugins; z-index conflicts rare